We want you to be completely satisfied with your purchase from SNUG N SMILE. If you're not happy, we're here to help.
Refunds:
Eligibility: You have 30 days from the date of delivery to request a refund. The item must be unused, in its original packaging, and in the same condition that you received it.
Process: To initiate a refund, email us at info@snugnsmile.com with your order number and reason for return. Once we receive the item, we will inspect it and notify you of the approval or rejection of your refund.
Refund Issuance: If approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days.
Exchanges:
If you need to exchange an item for a different size, color, or a different product altogether, simply email us at info@snugnsmile.com within 30 days of receiving your order. We will guide you through the exchange process.
The item must be unused and in its original condition.
Shipping for Returns/Exchanges:
You will be responsible for covering the shipping costs for returning or exchanging an item. Shipping costs are non-refundable.
For any questions, feel free to reach out to us at info@snugnsmile.com. We're happy to assist!
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